Privacy Policy

Our Promise

We are committed to providing our services in good faith. We respect and endeavor to protect your privacy. This policy is a document that sets forth the types of information we collect, how we use that information, and how we protect the confidentiality of your personal information. This Policy applies to both existing and past customers.

Types of information to be collected

Information may be collected directly from customers during the new customer registration procedure and from contractors during group registration. We may also request general contact information from you when you request access to reports or product information via our website. The only information items we ask you to provide are those necessary for the Cyber Defense Institute to maintain your account. Other information items are optional and you may choose which you would like to provide.

Retrieving Cookies

This website uses cookies for marketing purposes and to provide better service to our customers. (A cookie is a function that stores information about a visitor's visit to a website on the visitor's device.)

We use “Google Analytics” and “Google Tag Manager” provided by Google, Inc. as analytical tools using the information stored in cookies. This data is collected anonymously and does not personally identify you. You can refuse the collection of this functionality by disabling cookies. To do so please check your browser settings. For more information about the collection and handling of information by cookies in Google Analytics and Google Tag Manager, as well as the privacy policy of the services provided by Google, please refer to the following websites.

Privacy & Terms
Google Tag Manager Terms of Service
Google Analytics Opt-out add-on

How to use the information

We will not provide or give access to your personal information to any third party, except with your consent or where permitted by law. The purposes for which we collect your personal information are to recognize you as our customer, to maintain and manage your account, to understand your needs through market research, and to market our products and services. As part of this service, we use your information to send you technical service-related information, customer satisfaction surveys, and account updates on a regular basis. We consider this information essential to the service. Therefore, we ask that you please be sure to receive these emails. We will not use your personal information for any purpose other than those described above, unless we have your consent or are legally permitted to do so.

Security

This Web site has security measures in place to prevent the loss, misuse, or alteration of the information we control.

Change of personal information

We believe that it is important for customer information to be accurate and complete and have implemented a system to ensure that customers are able to confirm their current details and update any personal information. Should you wish to make any changes, or reach us with a complaint or other concern, please contact us at: Cyber Defense Institute (Tel: 03-5843-9017, Fax: 03-5843-9016).